Susanne Hägglund



is Research Architect at Experience Lab by MediaCity, Åbo Akademi University in Vaasa, Finland. She has a long working experience within the field of usability testing and user experience research. She has led several national research projects within design research, as well as customer R&D projects. Being a sociologist, she is an advocate of a human-centered approach and is a proponent of state-of-the-art, yet validated and reliable research methods. She has developed an expertise in the field of interaction between digital content and the human being in the social context. Her academic work relates to the understanding and designing of meaningful meetings between human beings and media technology, in industry as well as in academia. 


Last update: November 2018


Articles published on IXD&A:


• Applying Experience Design to Facilitate Wellbeing and Social Inclusion of Older Adults, N.36, pp. 11 - 30, abstractdownload

• Designing for Suburban Social Inclusion: A Case of Geo-Located Storytelling, N.25, pp. 85 - 99, abstractdownload